What is the purpose of the Click Through Web Hosting Agreement?

The Click Through Web Hosting Agreement outlines the terms and conditions for hosting your website with Cao-Tech LLC. By clicking “I Accept,” you agree to these terms, which become effective upon uploading content. If you lack authority or disagree, exit the page without uploading content.

This agreement is legally binding for individuals or entities entering into it, ensuring that all parties understand their responsibilities and rights concerning the web hosting services provided by Cao-Tech LLC. For more details, visit our terms and conditions page.

What services does Cao-Tech LLC provide under the Hosting Services?

Cao-Tech LLC offers web hosting services that include hosting your website, ensuring 99.5% uptime, and providing support and maintenance. Additional services like website maintenance can be arranged through separate agreements. Content placement on the website is subject to customer approval.

The hosting services include placing website content on servers, maintaining uptime, and offering technical support. Customers can request additional services, and any content changes require customer consent. Learn more about our services.

What are the uptime guarantees provided by Cao-Tech LLC?

Cao-Tech LLC guarantees that the website will be available 99.5% of the time, excluding scheduled maintenance and unforeseen circumstances. If uptime falls below this threshold, a credit is issued to the customer for the affected period.

The uptime guarantee excludes downtime due to maintenance, emergencies, and third-party service disruptions. Customers receive credits for any downtime below 99.5%, which can be applied to future fees or reimbursed if the agreement ends. For more information, see Uptime on Wikipedia.

What support and maintenance services are included?

Cao-Tech LLC provides telephone technical support from 9:00 a.m. to 7:00 p.m. ET, Monday through Friday. Support includes hosting-related issues and software updates. Bug fixes are addressed with commercially reasonable efforts.

Support services cover technical assistance for hosting issues, software updates, and bug fixes. Customers are notified of any changes to support hours, and efforts are made to resolve reported issues promptly. Explore our support options.

What are the customer’s responsibilities under this agreement?

Customers must provide website content, ensure appropriate use, and protect passwords. They are responsible for all content on the website and must not exceed allocated storage or CPU usage. Reselling hosting services is prohibited.

Customers must adhere to guidelines for content use, avoid excessive resource usage, and ensure security measures are in place. They must also comply with legal requirements and protect minors accessing the website. For more on customer responsibilities, visit customer guidelines.

What are the payment terms for Cao-Tech LLC’s hosting services?

Customers pay fees as outlined in Exhibit A, with invoices issued annually. Payments are due within 30 days of the invoice date. The annual fee is non-refundable, except in cases of termination under specific conditions.

Payment processing is handled by a third-party processor. Customers are responsible for applicable taxes, and fees may increase with notice. Refunds are available if the agreement is terminated under certain breach or insolvency conditions. For more details, see payment terms.

What are the terms for termination of the hosting agreement?

The agreement can be terminated immediately if either party breaches a material provision or becomes insolvent. The initial term is one year, with automatic renewals unless notice is given. Termination requires written notice.

Upon termination, certain sections of the agreement remain in effect. Customers can request assistance in transitioning their website to another provider, and all customer content must be returned. For more information, visit termination policy.

What warranties does the customer provide regarding their website content?

Customers warrant that their content and website use will not infringe on third-party Intellectual Property Rights or violate any laws. They must ensure compliance with all applicable regulations and proprietary rights.

The customer is responsible for ensuring that their content does not infringe on others’ rights and complies with legal standards. This includes respecting privacy, publicity, and other proprietary rights. For more on intellectual property, see World Intellectual Property Organization.

What are the limitations of liability for Cao-Tech LLC?

Cao-Tech LLC’s liability is limited to the highest annual fee paid by the customer. They are not liable for indirect, consequential, or punitive damages, and services are provided “as is” without warranties.

The liability limitations protect Cao-Tech LLC from extensive claims, focusing on direct damages only. The disclaimer of warranties highlights the shared nature of server resources and reliance on third-party services. For more details, visit liability limitations.

What are the web hosting plans offered by Cao-Tech LLC?

Cao-Tech LLC offers three web hosting plans: Economy ($10.99/month), Deluxe ($19.99/month), and Ultimate ($59.99/month). Each plan includes tech support and varying storage and website allowances.

The Economy plan supports one website with 10 GB storage, the Deluxe plan supports three websites with 20 GB storage, and the Ultimate plan supports five websites with 40 GB storage. Development hours are available at additional costs. For more details, visit hosting plans.