Ongoing Support & Maintenance
Ongoing Support & Maintenance
CAO-TECH provides ongoing support and maintenance for websites, apps and custom software — 24/7 support, updates, security, fixes and continuous improvements from a team that already knows your system.
The Challenge
Launch is the beginning
Software needs care: platform updates, security patches, browser and OS changes, and new ideas from your customers. Without a plan, small issues become emergencies.
Capabilities
What we handle
Deliverables
Who it is for
Our Process
How We Deliver
- 01
Discover
We learn your goals, users and constraints.
- 02
Plan
Scope, roadmap and a clear estimate.
- 03
Design
User-friendly flows and interfaces.
- 04
Build
Clean, secure, well-tested code.
- 05
Launch
Deployment, handoff and training.
- 06
Support
Maintenance, updates and growth.
Related Work
Projects Using This Service
Nashua PAL
A multilingual nonprofit website that helps Nashua families find youth programs, events and ways to get involved.
Evolve Vapor
A custom retail eCommerce platform with a large product catalog, local pickup, age verification, promotions, search, and local SEO.
Access Health Insurance
A website for a family-owned New Hampshire health insurance agency, with coverage guides, open-enrollment plans and quote requests.
FAQ
Frequently Asked Questions
Can you support a site or app you did not build?
Yes. We start with a review of the code, plugins, hosting and security, then recommend a support plan.
How do I request help?
Existing clients can use the Support page to send a request. Include the page or feature, what you expected and what happened.
Is support billed monthly or per request?
Both options are available depending on how much ongoing work you expect. We will recommend the simplest fit.
Ready to bring your idea to life?
Need a team to look after your software?
Tell us what you run and what support you need.